What’s New | June 2026

Ian loves creating value for accountancy firms through increasing efficiency and reducing risk. He brings over 20 years of experience helping practices get the most out of their IT investment. Having worked with firms of all sizes from sole practitioners through to the Top4, Ian brings a deep understanding of Document and Practice Management platforms.

With over a decade of experience in the accounting industry, Jess has helped many practices optimise their processes and app stacks enabling them to drive value for their clients. Jess has a strong focus on client-centric growth and experience, and she now works with FYI’s Client Success team to ensure our clients are benefiting from the platform and achieving maximum ROI.

With a deep background in accounting and product management, Sally has spent years shaping innovative solutions for the accounting industry. A strong advocate for client engagement, Sally has built lasting relationships with accounting firms across Australia and New Zealand. Whether gathering requirements, validating designs, or hosting client events, Sally has been a trusted voice in ensuring products align with real-world user needs.

Richard is passionate about turning messy customer problems into seamless, end-to-end experiences. Across SaaS and FinTech, he has led automation, AI and self-service initiatives that simplify the complexity behind everyday work. He is focused on shaping practical solutions that reduce friction, improve consistency and help practices get more value from the tools they use every day.

With close to 30 years in the Australian software industry, Chris has built his career around the systems accounting firms run on. Cutting his teeth at Cee Data, Solution 6 and MYOB, he's launched products, led marketing teams and run an entire line of business spanning Practice Management, Job Management and Document Management. An expert in product roadmaps and go-to-market strategy, Chris is known for turning customer insight into results.