FYI + Cradle

Connected. Efficient. Effortless.
Powerful integrations that bring your entire practice together — so your team can work smarter, faster, and with more confidence.

Smarter Communication, Instantly Connected

Cradle helps firms build stronger client relationships through seamless, cloud-based calling. Integrated with FYI, every client call — inbound or outbound — is automatically logged, so your team has a complete picture of client communication in one place.

All Calls, One Source of Truth

With FYI + Cradle, each call is automatically recorded as a phone entry in FYI, linked to the relevant client and user. Notes and call details are captured in real time, ensuring every interaction is accessible and traceable without the need for manual entry.

Better Visibility Across Your Firm

This integration gives partners and teams clear visibility over all client touchpoints. Whether reviewing recent conversations, following up on queries, or checking team workload, the information you need is right where you expect it — inside FYI.

More Time for Meaningful Conversations

By eliminating double handling and data entry, the FYI + Cradle integration empowers your team to focus on clients, not admin. It’s communication made smarter — freeing you up for more valuable conversations and stronger client connections.

About Cradle

Cradle is a cloud-based phone system designed for modern businesses. Built for flexibility and transparency, it enables teams to make and receive calls from anywhere, with instant access to client context and history. Cradle integrates with the tools firms already use to deliver consistent, informed, and personal communication experiences.